Hello there, @vbanks7. Let's team up so you can print and export your reports with accurate data inside QuickBooks Online (QBO).
There are no ongoing issues related to printing and exporting transaction reports. What we can do is we can check your current browser and see if temporary internet files are present. These so-called files can speed up the browsing capabilities, but too many of them can cause changes to your experience when using the program.
It's best to conduct simple troubleshooting procedures to clear your browser of unnecessary internet files. You can log into your account using an incognito or private browser by utilizing the following shortcut keys:
- Chrome: Ctrl+Shift+N
- Firefox: Ctrl+Shift+P
- Safari: Command+Shift+N
Once you're in, access your company file and try to print or export the report within a specific period. If it works, proceed to clear your cache. For further details, refer to this article for the steps: Clear cache and cookies to fix issues when using QuickBooks Online.
If the issue persists, it's best to contact our Customer Care Team so they can access your account in a secure environment and conduct further investigation. Please see this page for more information: QuickBooks Online Support.
On the other hand, here's an article to help you keep your current report settings for future use inside QBO: Memorize reports in QuickBooks Online.
We're only a click away if you require assistance handling business reports inside QuickBooks. We encourage you to comment below so we can help you out again. Stay safe.
