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Buy nowRE: They don't improve our workflow.
I don't think the improve anyone's workflow. That's just corporate-speak the reps here have been told to copy paste into their answers, with nothing but vapor to back it up.
RE: I can see it isn't worth complaining about as these changes are forced upon us and we can adjust or switch to a different product.
I think you're on to something. Hopefully, a mass exodus help Intuit notice that their development team is off in left field and that QB Online is in no way a replacement for QB Desktop, which is I think better in every way.