Thank you for replying.  I clear the cache consistently as this 1st answer that is given by all QB's reps for any problem. Yes I understand that the SAVE button has a dropdown that will reveal the options to "save and close" the invoice or to "save and create" a new invoice, however on the old invoices "save and close" (or save & send) would stay for the next invoice. Now we have to click the dropdown and then click "save & close." Same with "Receive Payment" -on the old invoice it was on the upper right of the invoice to just click on, now you have to click the dropdown and then click receive payment. How is this simplifying?  I know this may seem miniscule and not an big issue, but when creating numerous invoices, that time adds up and add all the other miniscule changes that add an extra step add up to inefficiency in productivity. These changes are NOT simplifying the forms or enhancing the experience. I could add several more examples, but they do not align with this thread. 

If you want to keep your customers, you have to start listening and improving the updates not making more work by adding extra steps for the people using your program.