I would also feel the same, @ANSECUSER. Being disrupted by this unexpected issue is something that we don't want you to experience. Let's go ahead and troubleshoot this concern by using QuickBooks Tool Hub.
This tool is designed to help fix issues you're encountering while working with your QuickBooks Desktop (QBDT). Let's utilize this to help resolve this issue you're having. To download this, please follow the steps I'll provide below.
- Close your company file.
- Install the latest version of QuickBooks Tool Hub, then save it on your computer where you can easily find it.
- Open your Tool Hub and follow the on-screen process of successfully downloading this. Also, agree to the terms and conditions.
- Once finished, double-click the icon on the desktop or search for it on your Windows.
For reference, please check out this article: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
Furthermore, if the issue persists after performing this, it's best to contact our support team again so they can open an investigation and further examine the root cause of this concern. At the same time, they can assist you in processing and sending the invoice link to your customer.
You can also check this article if you want to manage and keep track of your sales and expenses in QBDT: Customize customer, job, and sales reports in QuickBooks Desktop.
Please know that you can always reply to this post if you need further assistance with managing your invoice link. I'll be sure to help you anytime.
