There was NOTHING wrong with the old invoices. The new layout, for lack of a better description, sucks. 

"The reason behind this update is to enhance customer experience..." What type of gibberish is this? We come to QB for an experience. We come to QB to process estimate, invoices and PO for our clients and vendors. That process should be more of simple and efficient process than a "customer experience". Get your head out of the woke speak and give us a simple to use and effective product. While in the development lab with a bunch of engineers, you may deem theses changes as upgrades, but to those of that use them DAILY and our clients, they're terrible and for the most part unnecessary. I don't want to "change" my invoices on the fly as I'm completing  it. That's a totally unnecessary feature. That's why we all develop a template that displays exactly what we want on each invoice and then use that as our default. We need to be able to open an invoice, complete it with the smallest amount of effort possible and move on to our next task. Not only is that beneficial to us, but even more so to our clients. They know where every bit of info is on our invoices and they easy and simple to read. The new layout you have has horrible flow and looks amateurish at best. Leave the chicness and "experiences" for the interior design industry and give us back our simple and efficient invoices.