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Replying to:
JanbonN
QuickBooks Team

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Editing the customer statement is still not possible, @Coluccio.

 

However, I have a workaround you can use by adding the Purchase Order (PO) number on the memo field of your invoices to show in the statement.

 

To begin, open your QuickBooks Online Company. Then, follow the steps below.

 

  1. Go to +New and choose Invoices.
  2. Fill in the necessary information.
  3. Scroll down the screen to the Memo field section.
  4. Input the PO number.
  5. Click Save and close.

 

After this, create the customer statement. The PO number will be shown beside the invoice number.

 

To add the ability to edit the statement, I recommend sending feedback directly to our product engineers for them to analyze and decide to add it in future updates.

 

To send your request:

  1. Go to the Gear icon.
  2. Select Feedback.
  3. Enter your comments or product suggestions.
  4. Tap Next to submit.

 

Additionally, you can refer to this article about personalizing your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Let us know if you have further concerns with your customer statements. We'll be here to help you in any way we can.

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