I value the importance of these records for you, Krisabitz.

At the moment, we haven't received any reported issues regarding this concern. Let's figure out together the cause of why these customers aren't showing in the credit card register.

First, let's use a Private/incognito window or other supported browsers to see if it's a browser issue. The browser's cache and cookies become corrupted, causing problems accessing websites or files. Refer to the following keyboard shortcuts based on your browser type:

       Google Chrome: Ctrl + Shift + N

       Mozilla Firefox: Ctrl + Shift + P

       Microsoft Edge: Ctrl + Shift + P

       Safari: Command + Shift + N

Once the private browsing session works, clear the browser's cache so the system can restart. Clearing the cache will reboot the system, allowing you to work with clearing the stocked cache and cookies causing the issues. 

If the issues persist, please provide us a screenshot of the section you selected the customer for review. This will greatly assist us in conducting a thorough investigation.

I'll add this article to help you save time tracking and recording your receipts: Upload your receipts to QuickBooks Online.

I'll be right here if you need further assistance with your receipts. Take care.