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Replying to:
Krisabitz
Level 3

Customer is not saved when using the receipt feature

Hello - Wondering if anyone else is having this problem:  I email credit card receipts to my quickbooks online account for processing.   I then go into the receipt feature to review the receipts before matching them to my credit card transactions.   During the review, I select what customer the purchase is associated with, then 'match' the receipt.  If I then go to the credit card register, the customer is not saved!!  This is a huge pain because then I have to manually enter the customer again.  Please help someone!!!  Thank you!

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