I know that this hasn't been easy for you, Small business NJ.
We received similar cases or reports about the issue. Thus, I recommend contacting our support so they can add you to the affected user's list and notify you the updates through email.
Here's how:
- Log in to your QBO account.
- Click Help (?).
- Select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a call back from the next available expert.
Please also note about note about the supporting hours for QuickBooks Simple Start, Plus and Essentials, they are open 6 AM to 6 PM from Mondays to Fridays. Then, 6 AM to 3 PM on Saturdays. While QuickBooks Online Advanced support is available anytime and any day of the week.
Just in case you want to convert you estimates to invoices in QBO, feel free to visit this article for guidance: Convert an estimate into an invoice in QuickBooks Online.
Please keep in touch if you have further assistance regarding creating estimates in QuickBooks Online. I'm always here to lend a hand.
