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cnewb
Level 2

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Wow. Completely losing any semblance of trust in Intuit at this point. Has this really been ongoing for 2 years?

 

Almost everyone is saying, hey the 4,500 selected customer limit is probably okay, just fix the filters so it reduces the selected customer count based on the balance, inactive, and other filters to the right.

 

We can understand the intent of implementing the limit to prevent problems, but Intuit has BROKEN their statement functionality for many of their Enterprise customers. I would wager this flawed implementation has caused WAY more collateral damage than it has prevented.

 

Intuit needs to do one of the following:

  • Fix the filtering to happen before customer selection limit check
  • Give customers the option to accept the risk and disable
  • Remove the limit
  • Lose a lot of Enterprise customers

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