I just encountered this problem as well.  We are on windows 10 and we upgraded to QB2024 a few weeks ago.

We had no problem creating statements until today, 5/2/2024.  I literally ran it last night on 5/1/2024 as I am training a new employee and it worked.  Nothing has changed in those 20 hours but suddenly we got this error.

We have over 9,000 customers and there might be 400 customers that actually carry a balance (or less).

We were using the QB2021 version until recently as they were discontinuing it.  I am in the same boat as everyone else, we have performed this function of printing statements the same way since 2013 and now it is not allowing it to run.

Anyone get something other than the typical cookie cutter response from Intuit?