I understand your concern,@VaporBlasted. Allow me to help you sort this out in no time.
As of now, we haven't received any reports about customers getting multiple times of emails with the same invoice. I suggest that you contact our customer support team so they can open a ticket about this issue if necessary. They'll investigate it and keep you updated on any resolutions.
Here's how you can contact our support team:
- Sign in to your QuickBooks Online account.
- Click on the Help icon.
- You can now directly search the QuickBooks Online knowledge base for assistance, or you can select Contact Us to connect with our support team.
You can Start a chat with a support expert or Get a callback from the next available expert.
Our customer service hours for Plus, Essentials, and Simple Start are Monday through Friday from 6 AM to 6 PM PT, and Saturday from 6 AM to 3 PM PT. Advanced support is available any time, any day.
You can access our QuickBooks help articles to learn how to use the program's features and find solutions to frequently asked questions: QuickBooks help articles.
We're all ears if you have questions about managing invoices. You can also add any other concerns you might have about your entries, reports, and lists. We're here to help.
