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Replying to:
ZackE
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Thanks for getting involved with this thread, Tony1091.
 

If you've switched to the new invoice creation layout, you can switch back to your old layout any time. I've confirmed the option is available in our test drive account.
 

Here's how to find and use it:
 

  1. Begin creating a new invoice, or editing an existing one.
  2. In the top-right corner, click Old layout.
  3. Select Switch to old layout.

 

You can switch back to your new layout by selecting Update layout.

 

You'll also want to be aware that all subscribers will eventually be moved over to their new layout.
 

If you're unable to see your Old layout option as some other users in this thread have mentioned, I'd initially recommend confirming you meet each of our system requirements. In the event you've already confirmed you meet each requirement, you'll want to try clearing cached data and Intuit-specific cookies. Browsers store these temporary files and they can sometimes cause issues with certain webpages.
 

If you continue not finding your Old layout option while creating/editing invoices, I'd recommend getting in touch with our Customer Care team. They'll be able to pull up the account in a secure environment, conduct further research, and create an investigation ticket if necessary.
 

I've also included a couple detailed resources about working with invoices which may come in handy moving forward:
 

 

If there's any additional questions, I'm just a post away. Have an awesome Wednesday!

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