Thank you for joining this thread, @DaliaZ.
If you're using Simple Start or Essentials, you won't be able to switch to the old layout. However, if you're using Plus or Advanced, you can still switch. Let me guide you on how you can do it.
You can follow these steps:
1. On the upper left side, click on the Click on the +New.
2. Under the Customers column, select the Invoice option.
3. Look for the Old Layout button in the upper-right corner of the screen and click it.
4. A prompt will appear on your screen, read it carefully.
5. Once you are ready, click the Leave button.
I've also added these articles if you want to know how to manage your invoice payments and other sales forms:
If you have any questions or concerns about switching layouts in QBO, please don't hesitate to let us know. We are always here to help you. Stay safe!
