Welcome to the QuickBooks Community, djgauthier.
I'm here to make sure you'll be able to get rid of the #1013 error code when trying to back up.
Let's run the IDP Diagnostic tool to help identify the cause of the error while trying to do a back up.
Here's how:
1. Right-click the IDP icon in the Windows System Tray.
2. Select About Intuit Data Protect.
3. Press and hold the Ctrl + F2 keys on your keyboard.
4. Choose Run Diagnostics.
For your reference, you can also follow the outlined steps in the article below:
Intuit Data Protect Backup Failed: Firewall or connection issue
If the problem persists, please contact Customer Support at 1-800-4-INTUIT.
If you need more help concerning the error message, please don't hesitate to let me know. I'll be here to assist you.
