I can see that you have been dealing with an issue for some time now. It's not the kind of experience we want you to have. I understand how important it is to have a smoothly functioning QuickBooks Online (QBO) for your company's business operations.

I am here to assist you with any questions or concerns you may have and provide some clarification. To help you efficiently, can you please provide me with precise information about your concern? Could you please share additional details? Your cooperation is greatly appreciated as it will help us find a solution.

If you provide a screenshot, please be mindful and careful to not include sensitive information. This precaution is taken to prevent any potentially scheming activities. I'll be waiting for your response, please do keep in touch. Take care.