I hear your sentiments, FThompson. I'll route you to the appropriate support team. 

I understand you already talked to our live support. I recommend reaching out again. They'll look closely at the details of your concern and take the necessary steps to ensure your customer's company name reflects on the invoices. 

Here's how to reach out to them: 

1. Click the Help menu in the upper-right-hand corner of your account.
2. Proceed to the Assistant tab.
3. Type in "contact support" in the chat box and press Enter.
4. Select QuickBooks Online Support, then click Contact us at the bottom of the screen.
5. Click Ask about something else, then enter a short description of your concern.
6. Choose between Have us call you or Chat.

Here are a couple of articles that can be helpful when managing account details and working in QuickBooks Online: 

• Manage billing and subscription info
• Edit company settings

Please feel free to contact us again if you have any other concerns. The Community is always here to assist you with all your needs. Take care!