Hello there, rderenzo. I'll help you get back on track with managing your invoices.

Have you encountered any errors while using your invoice data within the system? This will help me determine if this is one of the issues subject to investigation.

QuickBooks may sometimes behave weirdly due to problems related to your web browser. Let's perform some troubleshooting steps to resolve the problem. You can start by logging in to your QuickBooks account and opening your invoice data using a private browsing window. Here are the keyboard shortcuts:

• Safari: Command + Shift + N
• Google Chrome: CTRL + Shift + N
• Mozilla Firefox or Microsoft Edge: CTRL + Shift + H

If it works, return to your regular browser and clear your browser's history to start afresh. You can also utilize different supported browsers because the QuickBooks version you're using now may have a temporary malfunction. 

If the issue persists, it would be best to reach out to our Live Support Team to review your account, determine the underlying cause of the problem, and investigate this thoroughly.

You'll want to tailor your sales forms to your reference and have professional-looking templates. Refer to this article: Customize invoices, estimates, and sales receipts in QuickBooks Online.

Kindly notify me by commenting below if you have other invoice-related concerns. I'll circle back to you promptly and provide you with the necessary information and resources. Keep safe.