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4860-62-N-Kenmore
Level 2

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Hello,

 

We reported few months ago about autopay issue: Customer is on auto-pay, then they cancel it (for any reason), then they want to set it up again and they can't. There is no option to see the autopay again after a customer cancelled it.

 

I just got off the phone with the customer services and they said this issue is still being investigated.

 

Can someone from product/dev team provide a timeline for this issue to be fixed? 

 

Thanks!

Ariel.

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