The issue is NOT selecting customers or knowing who has a balance.  THE ISSUE IS....... ONCE AGAIN.....you have filters on there that are NOT working.  We should not have to go select manually the customers we want to send a statement to.  This could be 100.  Why do we need to do that, when it is because of QB that it is now NOT WORKING.  This occurred after an update you did last year.  We were unable to use the filters and QB select for us anyone over 30 days past due.  IT IS UP TO YOU TO FIX THIS.  Please stop giving us suggestions on selecting one by one when we DO NOT HAVE TIME TO DO THIS!!!!  I am currently looking for another program since after a year you want us to figure out "a way around" the issue you created!!!!