QB is very aware of this issue since it started with the upgrade to Enterprise 23.  Since they have had over a year to fix it (and return this "elite" software to having the very BASIC capability of doing a simple sort and generating statements) it seems obviously intentional on their part.  Probably trying to force us to purchase additional statement creating software from them.  There is NO WAY they couldn't fix this if they wanted to - it used to work, so of course they know how to make it work and are choosing not to.  It is a shame that they are doing this to some of their largest customers who are already paying extra for Enterprise.  (you likely aren't on Enterprise unless you have a huge database that prevents you from using cheaper versions of QB).  The main recourse we have is leaving Quickbooks entirely (currently looking for options, if anyone has any recommendations please share).  We have stopped using them to process merchant payments until they fix this, so at least there is some financial penalty to them.  The other thing we can all do is REVIEW their software anywhere that you can find to do it, so hopefully we can spare others from the problems we are all having and that they are ignoring!