I understand how this situation has caused you, Krisabitz. I want to ensure this matter is addressed quickly so that your payroll costs are allocated accurately to the right project.
To accurately reflect payroll costs for the respective projects, ensure that the timesheets used when running payroll are the same ones linked to your employees and projects.
Once you've checked that the timesheet is linked properly, but the issue persists, we can perform basic troubleshooting steps to rectify it.
Here are the keyboard shortcuts:
- Google Chrome and Microsoft Edge: Ctrl+ Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
If this works, return to your regular browser and clear your cache. Often, the accumulated cache and cookies in the system can become outdated or corrupted, leading to unexpected behaviors.
If the issue continues after following all the troubleshooting steps, I recommend contacting our technical support. Our expert team has the necessary tools and can arrange a screen-sharing session to check why the payroll costs were tagged as not specified and are not accurately going to the right project.
For more information on managing your projects in QuickBooks Online, you can visit this article: Track hourly labor costs and profitability by project.
Additionally, I'm adding these resources as a guide in handling your payroll:
You can click the reply button below whenever you require further assistance with payroll costs and projects. I'm always here for you.
