Your frustration about being unable to utilize the Export Payroll Data to Excel report is understandable, Midwest.
Since you've already performed the troubleshooting steps, but still the issue persists, I recommend contacting our Customer Support Team for further assistance. They have the resources to review your account securely and investigate this further. Here are the steps to follow:
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Hit Contact Us.
- Provide a brief description of your issue, then click Continue.
- Sign in to your Intuit account, choose Continue, and then Continue with my account.
- Enter the single-use code that we'll send to your email, then select Continue.
- Click chat with us or Have us call you.
Please know that our support team is available for Pro, Premier, and Plus users from Monday to Friday, between 6 AM to 6 PM. For Enterprise users, our support is available 24/7.
Moreover, you can refer to this article to learn the different payroll and employee reports that can help you manage and keep track of your payroll and customize them according to your business reporting needs: Customize payroll and employee reports.
Please feel free to leave a comment below if you have any further questions. I'm always here to help.
