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Replying to:
Erika_K
QuickBooks Team

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Thank you for bringing this to our attention, Midwest. I'll further provide the necessary information to help you get past this issue. 


We can manually update the tax table to provide you with up-to-date, accurate rates and calculations for federal and supported state taxes, payroll tax forms. If the same thing happens, we can install the repair tool to eliminate errors when you use, install, or update QuickBooks. 

Here's how: 

 

  1. Close QuickBooks.
  2. Download the most recent version (1.6.0.3) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you've installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be on the bottom.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the installation finishes, double-click the icon on your Windows desktop to open the tool hub.

 

Then, we can use the QuickBooks Tool Hub to  fix common errors.

 

In case the issue persists, I recommend contacting the QuickBooks Support Team. They have the resources to securely determine this issue through screen sharing while ensuring you're personal information remains safeguarded.   

 

Here's how: 

 

  1. Go to Help, then select QuickBooks Desktop Help/Contact Us.
  2. Hit Contact Us.
  3. Give a brief description of your issue, then Continue.
  4. Sign in to your Intuit account, choose Continue, and then Continue with my account
  5. We'll email you a single-use code. Enter your code and select Continue.
  6. Click chat with us or Have us call you


Check out their support hours to determine availability. 
 

Furthermore, you can refer to these articles to learn more about how QuickBooks offers a selection of payroll and employee reports that can help you manage payroll and keep track of employee expenses:  Customize payroll and employee reports

 

Should you require more information about managing your payroll reports in QuickBooks, hit the Reply button. I'll get back to assist you. Keep safe!

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