I understand the importance of ensuring your invoicing process runs smoothly, XTREMEIT. I'll provide details regarding this issue.
At this time, we've received similar cases or reports about the missing total on invoices. I recommend contacting our support so they can add you to the affected users list.
Here's how to reach them:
- Click the Help menu in the upper-right-hand corner.
- Type in Talk to a human, then press Enter.
- Select Contact Support Team.
- Type again Talk to a human and click Contact Support Team.
- Choose a way to connect with us.
I've added this article for more information about recording payments you've received from your customers: Record invoice payments in QuickBooks Online.
You might want to check this article to know more about customizing sales templates in QBO: How to customize invoices, estimates, and sales receipts.
Let me know if you have questions about the invoice. I'm always here to assist. Have a wonderful day!
