Hello there, mindraalex. I'm here to help you with sending bill reminders to your customers in QuickBooks Online (QBO).
Although QBO allows you to set up automatic invoice reminders, you cannot create an automatic reminder to be sent to specific customers. When you enable Automatic Invoice Reminders, QBO will automatically send reminders to customers when their invoices are overdue or soon to be.
As this feature is not currently available, we can manually send the invoice reminders to your specific customers. Here's how:
- Go to Sales, then Invoices.
- Find the invoice you'd like to send a reminder for.
- From the Receive Payment dropdown, select Send Reminder.
- Customize your message and select Send.
I'll be including this helpful resource that contains more in-depth information on this process, please feel free to check it out: Send invoice reminders automatically or manually in QuickBooks Online.
For future reference, after receiving your customer payments, learn more on how to record them by visiting this link: Record invoice payments in QuickBooks Online.
Come back to this thread anytime if you have more questions about invoice reminders and any QuickBooks-related matters. I'll be on the lookout. Take care.
