Hi there, KE1339.
I appreciate your efforts in trying out the recommended resolutions above. Let me route you to the best help available to address the printing outdated receipts concern.
Since you've done a lot of troubleshooting and the issue persists, it requires a thorough investigation from our experts. With this, I recommend contacting our Support Team. They have the tools to help find the root cause of this printing behavior.
Here's how:
- Go to the Help icon, then select QuickBooks Desktop Help.
- Press Contact Us.
- Enter a description of your subscription concern, then click Continue.
Save this article for methods to fix issues with PDF files moving forward: Troubleshoot PDF and Print problems with QuickBooks Desktop.
In case you encounter issues with printing, refer to this guide for solutions: Fix printing issues in QuickBooks Desktop.
If you have any other questions about QuickBooks aside from clearing transactions from the print queue, let me know by adding a comment below. I'd also appreciate it if you could update me on how it goes with our experts. I want to make sure this gets resolved.
