I don't see where it says the invoice has been viewed in your screen shots. it says sent. This is a punishing failure. I used to call it my "lie detector" because I could tell if my clients were lying when they tried to tell me they never received my invoices. I would be able to reply, "hmm, my system shows it was sent on xx date and viewed that day. it also tells me it has been viewed 6 times in the last month"... 

How can Intuit possibly consider this an improvement?