Hi there, @2ndincommand.
I understand how challenging on your end to be charged with multistate services, even without utilizing them. Let me direct you to the best possible help.
To help you review your account and check the billing, I recommend contacting QuickBooks Online (QBO) Payroll Support. Their tools are equipped to pull up your account in a safe environment and find a fix for the issue. Here's how:
- Go to Help (?).
- Choose Contact Us.
- Type in your concern, then select Let's talk.
- Pick a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
You might want to access your state agency websites. Check out this article: Access state agency websites for payroll.
For additional questions about multistate services, click the Reply button below. I'll be willing to lend a hand.
