I appreciate you for sharing your concern in this thread, sdcadev.
To include item details in bills or purchase orders, you're require to have either QuickBooks Plus or Advanced plan.
If you're using either of these plans, you can add item details by ensuring the Show Items table on the expense and purchase forms option is enabled. However, since it's already activated and you're still facing issues, you can refresh the page to view the changes you made in your settings.
If it persists, access your QBO account in a private browser. It creates a separate session, isolating it from your regular browsing activities. It helps us determine if it is acting unusual using your regular browser.
- Google Chrome: Ctrl + Shift + N
- Microsoft Edge: Ctrl + Shift + N
- Firefox: Shift + CTRL + P
If everything works well in the private browser, you can try clearing the cache to optimize your QBO account. Alternatively, you can also use a different supported browser.
You can also check these articles for more tips about expenses, bills, PO's:
Keep your post coming if you have additional questions about adding item details in QuickBooks.
