Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
How do I become aware of FAILED PAYMENTS - I have customers that are really upset at us because we are just discovering they are behind nearly 3-6 months. I asked your chat bot and it doesnt give me the right directions for QB online. I really need to be made aware so I can catch these quickly - please advise how to setup an alert.
how can I get alerted of payment failures
QB Assistant
Sure, here are a few ways you can get alerted of payment failures in QuickBooks:
1. **Enable email notifications:** Go to the **Gear icon > Account and Settings > Notifications**. Under the **Email notifications** section, turn on the toggle for **Payment failures**.
2. **Set up alerts:** Go to the **Gear icon > Account and Settings > Alerts**. Under the **Alerts** section, click on **New Alert**. Select **Payment failures** from the list of alert types and choose how you want to be notified (email or mobile push notification).
3. **Monitor your dashboard:** The QuickBooks dashboard displays important financial information, including any payment failures. Keep an eye on the dashboard for any alerts or notifications related to payment failures.
4. **Review your bank reconciliations:** Regularly reconcile your bank accounts to identify any discrepancies or missing payments. This can help you catch payment failures that may not have been automatically detected by QuickBooks.
1. **Enable email notifications:** Go to the **Gear icon > Account and Settings > Notifications**. Under the **Email notifications** section, turn on the toggle for **Payment failures**.
2. **Set up alerts:** Go to the **Gear icon > Account and Settings > Alerts**. Under the **Alerts** section, click on **New Alert**. Select **Payment failures** from the list of alert types and choose how you want to be notified (email or mobile push notification).
3. **Monitor your dashboard:** The QuickBooks dashboard displays important financial information, including any payment failures. Keep an eye on the dashboard for any alerts or notifications related to payment failures.
4. **Review your bank reconciliations:** Regularly reconcile your bank accounts to identify any discrepancies or missing payments. This can help you catch payment failures that may not have been automatically detected by QuickBooks.