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Buy nowThanks for joining the thread, TW05. Allow me to share a few more information about contractors.
When you go to to the Time team tab in the Time menu, you'll see the the Add team members button to add contractors. See the screenshot below:
Since this is not the case and QuickBooks Time is already enabled, I suggest contacting our QuickBooks Online Payroll Support team to help you check, and navigate this feature for you. With their advanced tools, they can do a screen-share to help investigate the issue.
Here's how:
Please check our support hours for more details.
Furthermore, this article can help you effectively navigate, track, and manage your team members' timesheets in QuickBooks Online: Track and manage time in QuickBooks Online.
Please let us know if you need more help with QuickBooks Online and setting up time. We're always here to help. More power and take care.