Thanks for coming back here in the thread, Tiffiny. We appreciate you for updating us with your concern. Let me route you to the support that can help you further with this.
We're glad you followed my colleague's suggestion above. It seems that it didn't work well on your end. However, we understand that you have encountered some issues while attempting to implement the suggestion. In this scenario, we recommend that you get in touch with our support team for further assistance. Our support team has the necessary tools and expertise to help you achieve your goals inside QuickBooks Online (QBO). Here's how to reach them:
- In your QuickBooks, click Help (?).
- Select either of these tabs:
- Assistant tab and select Talk to a human.
- Search tab and click on Contact Us to connect with a support expert.
Moreover, visit this article as a guide with additional learning for running a report inside QBO: Run reports in QuickBooks Online.
If you have any further queries regarding accessing a report through QBO, please don't hesitate to let us know. We're more than happy to help. Have a great one!
