Hello there, urban.
I appreciate you returning to this thread and providing an update about your concern regarding paid invoices still showing in the Open Invoices report. Since the issue persists, let me direct you to the appropriate support team to assist you further on this matter.
I recommend contacting our QuickBooks Online Support Team. They're the best support group for such inquiries as they can request account information. This way, they'll be able to thoroughly investigate why paid invoices continue to appear in the mentioned report.
Here's how:
- Open your QuickBooks Account.
- At the top right, click the Help icon.
- Choose the Assistant section.
- Type your concern about invoices in the Type something field.
- Click Talk to a human.
You may also choose the Search tab and click the Contact Us tab. You'll be pointed into the What can we help you with? page. Then, select how you want to contact them and fill in the information.
In case you need steps on how you can print, email, and export different reports in QBO, you can read this article: Run reports in QuickBooks Online.
Please don't hesitate to leave a comment below if you still have concerns about managing invoices or any related to QuickBooks. I'm always around to help, urban. Take care.
