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Anonymous
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I’ve got you covered, Tiffiny. I can help you get the data you want from the report in QuickBooks Online (QBO).

 

When pulling up a QuickReport, all transactions that were posted to the account will be visible. You were also taking the right steps in adding filters specific to paid invoices. However, let’s make sure to filter the correct dates to where the transaction got paid to see them on the report. 

 

Since you already know how to filter the result specific to the paid invoices, let’s check your Report Period and select the appropriate dates. Then, hit the Run Report button.
QuickReport.PNG

 

If the issue persists, we can perform troubleshooting steps to rectify the following data posted on the report. This usually happens when there’s too much cache in the browser. Let's start by accessing the QuickBooks account using a private browser. The following are the shortcut keys you can use:

 

  • Google Chrome: press Ctrl + Shift + N
  • Mozilla Firefox: press Ctrl + Shift + P
  • Safari: press Command + Shift + N

 

After that, log back into your company file and pull up the report. Once done, let’s give your browser a fresh start by clearing the cache or cookies to prevent this from happening again. If not, using one of the supported browsers can also be a smart choice.

 

On the other hand, you can also pull up the Invoices and Received Payments Report and customize it to see invoices that were paid. Moreover, you can save its previous customization to prevent you from personalizing them again. You can refer to this article for guidelines: Memorize reports in QuickBooks Online.

 

Please don't hesitate to reach out if you have any further queries or doubts regarding your reports. I'm here to assist you round the clock with any assistance you may require. 

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