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Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

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Replying to:
AnneMariee
QuickBooks Team

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It sounds like you've been through a lot, Eric.

 

I understand the importance of receiving your funds promptly and the urgency of finding a solution to this problem. I also recognize the impact it has on both you and your business. To address this, allow me to connect you with our support team who can assist you further. You can provide the case numbers to our representatives, and they will work diligently to expedite the process.

 

Here's how to reach us through QuickBooks Online:

 

  1. Sign in to your QuickBooks Online company.
  2. Click Help (?) at the top right.
  3. Select or type Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us:
    • Ask the community to get help from businesses like yours.
    • Start a chat with a support expert.

 

Feel free to refer to our support hours listed here to ensure that your concern is addressed promptly: Contact Payments Support. Additionally, you can find a specific contact number in the article if you require further assistance.

 

You can also consult this article for more details on why your funds are being held: Why are my funds on hold?

 

We appreciate your patience. Please feel free to get back to us for any other concerns regarding your funds. We in the Community are always ready to assist you.

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Contact us