Hi there, @ghm. Thanks for joining the thread and adding a screenshot.
Currently, there's an ongoing investigation about the transactions not appearing in the Transactions by tag section. Please be assured that our engineers are working diligently to resolve the issue as soon as possible.
I suggest getting in touch with our Customer Care Support team to ensure that you are added to the list of affected users. By doing so, you'll receive email updates regarding the status of the investigation and be notified as soon as it is resolved.
Here's how:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- In QB Assistant, enter the topic you need help with. You can also enter questions.
- In Search, select Contact Us to connect with a live support agent.
- Choose a way to connect with us:
- Start a chat with a support expert. Live chat all day, M-F.
- Call us. M-F, 8:00 AM to 10:00 PM, and S-S, 8:00 AM to 6:00 PM.
For additional reference about tags and how to use them, you can check out this article: Find out how tags and groups can give you better insights from QuickBooks Online.
Please bear with us as we work on this. Keep me posted if you have any other questions or concerns about managing tags or QBO-related tasks. I'll be around to help.
