Hello there, BugsBooks.
I can see the necessity of reviewing the customers who view your invoices. However, since this option is no longer available in QuickBooks Online, I recommend sending feedback directly to our product development team. Your ideas might be noted and incorporated into future product updates to meet your business needs.
Here's how:
- Head to the Gear icon.
- Select Feedback.
- Share your product improvement ideas.
- Click Next to submit.
On the other hand, please know that you can still review once the customer has received their invoices after sending them. With this, the invoice status will show as Viewed.
Moreover, you might want to scan these resources to have a guide when entering customer payments and personalizing sales forms:
We're just a click away if you have additional questions about managing your invoices or other related concerns in QuickBooks Online. We're always available to offer further assistance.
