Hello there, @Horizonpool. We'll share details about creating and emailing statements inside QuickBooks Desktop (QBDT).
First and foremost, we recognize the importance of generating statements and emailing them in just a few clicks inside the program. Upon checking here on our end, the manual option when creating statements and sending them through email is working by design. If you encountered the same error mentioned in the thread, know you may want to create statements and email them by batch to avoid encountering the issue when managing your customer statements.
On the other hand, if you wish to send a feature request to our Product Development Team to make it easy to manage statements. You can visit this page for further guidelines: How do I submit feedback?
In addition, here are some articles to help you secure a backup copy of your company file and learn more about other troubleshooting steps in case encounter error when using the program:
Feel free to comment below if you need further managing customer statements or have any additional questions related to QuickBooks. As always, we'll be around to help you out again. Keep safe.
