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Buy nowI appreciate your sharing an update regarding adding your contractor's info, Alexis.
I'm here to offer additional details on successfully adding your contractor's info.
To confirm, were you able to complete the prompts and save the contractor's info? If not, you can use the Expenses tab and add the details of your contractor there instead. Let me guide you through the steps.
If you're still unable to complete the process, I would suggest contacting our QuickBooks Support so they can access your account and further assist you in adding the contractor on your behalf.
Further, I encourage you to use these resources provided by my colleague in the previous reply for guidance on reviewing which contractors need 1099s and fixing related issues:
If you require further assistance managing contractors or related matters, reply to this thread. I am here to support you at any time.