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Normally, your contractor will be the one who fills out the form and submits their W-9 forms. This is because this entails confidential information that your contractor alone should know. But, since your contractor won't cooperate with filling out the W9 form, you can enter the information on their behalf. You'll just have to make sure to ask for the personal details needed for your contractor. You can follow this article so you'll know how W-9 is added to complete your contractor's 1099: Fill Out A W-9 And View Your 1099-MISC in QuickBooks Self-Employed.
Furthermore, QuickBooks offers a variety of payroll reports that you can use to get the right data for your business and employees. To know more, check out this article for more information: Run Payroll Reports.
Let me know if you have additional concerns about the w-9 form. I'll be right here to further assist you.