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Thanks for getting in touch with the Community, carlsonang. I appreciate your detailed information.
If you've voided paychecks after paying liabilities, doing so can cause negative balances. You can recreate the checks if necessary.
In the event an adjustment is needed, you'll want to get in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.
They can be reached while you're signed in.
Here's how:
- Use the Help (?) icon.
- Click Contact Us.
- Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
- Select Start messaging or Get a call.
Be sure to review their support hours so you'll know when agents are available.
If there's any additional questions, I'm just a post away. Have a wonderful Thursday!