Thanks for following up with the Community, 12batman.

QuickBooks calculates locations for sales taxes automatically if you're using your automated sales tax feature. Total sales tax rates are the sum of state rates, plus local rates (which may include city, county, and/or district rates). You don't have to keep track of all the rates you need to charge, instead QuickBooks does everything based on the location of sale, or your Ship To address on an invoice or receipt.

Some states require sellers to charge tax based on business location, even when you sell or ship to a different address in the state you operate in. Your books know the tax rules, wherever you run your business.

If you've identified a rate is incorrect in your automated sales taxes, I'd recommend getting in touch with our Customer Care team and bringing it to their attention. They'll be able to pull up the account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.

They can be reached while you're signed in.

Here's how:

1. Use the Help (?) icon.
   
   
    
2. Click Contact Us.
   
   
    
3. Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
   
   
    
4. Select Start messaging or Get a call.
   
   

Be sure to review their support hours so you'll know when agents are available.

I've also included a detailed resource about working with sales tax which may come in handy moving forward: Learn how QuickBooks calculates sales tax

I'll be here to help if there's any additional questions. Have a wonderful Monday!