Thank you for reaching out to the Community, BDW11. I appreciate what you've done so far. I'd be glad to explain to you why the Overview and Customer & leads show differently.
Based on the screenshot you provided, the Overdue invoices section only displays invoices that are overdue as of today. However, the Customers section displays a summary of all overdue invoices, including past invoices, amounting to 1,340.00.
If you want to check the total invoices, you can run a report under Open invoices to ensure that they have overdue payments.
Here's how:
- Go to Reports, then look for Open invoices.
- Click Customize. You may filter the Due dates under the Filter section.
- Click Run report.
I'll leave this article for you to have detailed steps on how to customize reports: Customize reports in QuickBooks Online
In addition, you can check out this article for you to learn how to run basis reports in QuickBooks: Run reports in QuickBooks Online
If you have further concerns about overdue payments or open invoices, feel free to leave a comment. I'll be here to help you anytime.
