Ryan,

I'm a couple years late to this conversation, but I appreciate your inquiry because it's the same issue I've been struggling with as a small business bookkeeper. I completely agree with your stance on the issue of the necessity of being able to make expenses billable on the intro-level QB online. I have felt very frustrated in not being able to use the Billable feature and serve my customers better in this area. I consider it a must have, and a very base action at the core, when it comes to bookkeeping and tracking. Small businesses are not being represented in this specific area. Like you said, it doesn't fit the budget of a small businesses to upgrade in order to be able to use only one additional feature. A feature that would cut back on the hassle with much finagling on our end, in order to make the info that we need represented correctly fit into the program.