Hello, Lonnie. Thanks for joining the thread.
I can share insights about importing invoices into the QuickBooks Online (QBO) US version.
While an invoice is a single transaction, we need a separate payment transaction that pays and closes out the invoice. A sales receipt transaction on the other hand is one transaction that records both the sale and the payment at the same time. Due to this difference between sales receipts and invoice transactions, there isn't a way to import a sales receipt as a paid invoice into QBO.
You can consider editing the CSV file you export from your shopping cart to make it compatible with QBO since QBO allows importing invoices via CSV. Kindly refer to this article for the file formatting before you import the invoices. Once done with importing the invoices, you'll have to record payments manually.
However, I understand that it's important to be able to import sales receipts into the software directly. For this, I suggest finding a third-party import utility app within QBO. Here's how:
- In your QBO account, go to Apps.
- Select Find apps.
- Type in keywords like "import invoices" or "import utility." You can also select Browse categories.
You can check out this article as well about the commonly asked questions on importing data to QBO.
We'll be here in the Community if you need further help formatting your sales CSV file or importing invoices into QBO. We're committed to offering ongoing support. Take care.
