I know transitioning to a new invoice layout in QuickBooks Online can be challenging, @atlbarnett. It's important to feel comfortable and confident when using such tools. I'm here to share some information about this matter.
In QuickBooks Online's new invoice rollout, switching to the old layout is currently unavailable for Simple Start and Essential users. However, if you have the Plus and Advanced subscriptions, users can opt-in and go back to the old layout until they are migrated to the new invoice layout experience.
Since you mentioned that there's no option to switch back, this could be because of your subscription version. With this, I recommend sending feedback to our Product Development team to express your preference for the old layout in your QBO version. Your input is valuable and can contribute to improving the platform for all users. Here's the step to send one:
- Select the Gear icon, then choose Feedback.
- Type in your comments or product suggestions.
- Select Next to submit.
Additionally, you may refer to this article for more details about the new invoice rollout: See what’s new with estimates and invoices in QuickBooks Online.
Also, you have the flexibility to customize the appearance of your invoices, which might help in achieving a layout that aligns with your preferences.
We want to ensure that your experience with QuickBooks Online is as smooth as possible. If you have any additional concerns or questions about the new invoice experience, please don't hesitate to reach out. We are here to support you.
