We can see where you're coming from, Suzque. Rest assured, we'll ensure you receive the necessary support to update your company name and maintain accurate business information in QuickBooks Online (QBO).
The business information your customers see on sales forms and invoices depend on what you set up in your account. To revise your company name, follow these steps:
- Go to Settings ⚙, then Account and settings.
- Select Company, then ✎ Edit the section you want to update. Note: If you can’t edit the Company name, Legal name, or EIN, or you see Error -7000, edit your company info in your payments and payroll accounts first.
- Select Save, then Done.
Moreover, there are other areas (such as sales form messages, locations, payments, and payroll company details) that require manual updating of your business information after making changes. QuickBooks cannot automatically update them, so manual processes are essential. For complete guidance, you can refer to this article: Change your business name, contact info, or EIN in QuickBooks Online.
After that, you may opt to contact our Support for confirmation or if you need assistance with sending supporting documents.
On the other hand, if you want to update your company's legal name, you'll have to complete the Business Name Change Request form and submit it to our Customer Care team for processing. This ensures all your tax filing data is updated. For more information about this, please see this article: Change business or contact names on your account.
Also, it's possible to have multiple businesses under a single QBO account. Each company file requires its own paid subscription, but they can be accessed using the same login credentials. If you wish to know more about this, you can check out this article: Create or add another company file to QuickBooks Online.
We'll always be around if you need further assistance managing your Intuit account and correcting business details in QBO. Drop your comments below, and we'll ensure to help you out.
