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JT1984
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@RegencyS   You are correct!!

 

Work-around fix as follows:

Contractor, edit, temporary change ss#, save, back to edit again, change back ss#, change email, save, done!!

 

It's a silly work around, but quick and easy for sure.

 

**Dear Quickbooks Online, 

Wake up qbo, wake up!!! Turn your answer robots off and get your butts to work. You should have this bug fixed already. Look how old the original post is. The problem still exists today. Your customer community loses faith in you when you don't care to fix these small simple things. A software programmer could have this permanently fixed in just a few minutes. It's a small problem, but as we all know alot of unresolved small problems add up to one big problem. You can do it! We're counting on you, the humans behind the scenes, not these bots.**

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