Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results forΒ
Get 50% OFF QuickBooks for 3 months*
Buy nowYes, we had QuickBooks Online Plus all last year. During the migration from QB Desktop to QuickBooks Online, which your migration department had to perform twice when one of the technicians did something wrong the first time, all of our 1500 items were migrated as "non-inventory". I was unable to access any of the items for customer orders until this could be repaired. When I contacted QBO, one of your support staff confessed that switching the live inventory items to non-inventory was a problem with the program. Despite the fact that I spoke to at least 8-10 people over the course of 2 months at Intuit prior to the migration (researching...doing my homework), no one mentioned this very important issue. Our company was down for over one week trying to recover from the results of this issue. It was apparent that the sales technicians (plural) I spoke do knew nothing about the inventory issue. Their solution? "Simply" click on each individual item and switch it from non-inventory to an inventory item. All 1500 items! That would have taken me weeks to accomplish. In the mean time, we would not have been able to fulfill any orders. QBO was link with our website and advertised ALL items as OUT OF STOCK. This significantly hurt our sales. Thank God for SOS Inventory. They had us up, and running in just a few days after the solution was found. QuickBooks Online cannot handle large inventories.